Audience: This course is designed for students working with IP set-tops. Typical students include installation technicians and call center personnel.

Course Content: This course consists of four (4) modules.

Course Length:The course will take approximately 90 minutes. You may enter and exit the course as needed. Bookmarks can be used to mark locations if you need to exit the course and return at a later date.

PN: 752690EL

Audience: This course is of benefit to customer service and sales representatives and installation technicians.

Course Content: This course consists of two (2) modules.
     1. SDV Overview
     2. SDV Diagnostic Screens

Course Length: This course will take approximately 45 minutes. You may enter and exit the course as needed. Bookmarks can be used to save locations if you need to exit the course and return at a later date.

PN: 754953EL