| This course is for individuals who already hold a Manager's Certificate in IT Service Management for ITIL V1 or V2, and who want to obtain the ITIL Expert certification. Individuals certified in previous versions of ITIL at the Practitioner level can also enter this course with a minimum of 12 credits.
Course Duration: 4 days
Full Description
Required Prerequisites:
Registration for: ITIL® Service Managers Course
Product Id: ITIL-3SMB-0100
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Schedules |
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