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Catalog
Download the BMC Educational Services Course Catalog.

BMC Remedy Service Desk 7.x: Using Incident Management (WBT)
In this online course, students are introduced to the functionality of BMC Remedy Incident Management 7.x. Students learn how to perform various tasks from three user roles: requester, support staff, and incident manager. User knowledge of Microsoft Windows graphical user interface (GUI) is recommended.

Course Duration: 2 hours



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Product Id: RSMG-IMUS-0700  

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