| Students will learn how the Atrium product enables the ITIL® Configuration Management process to function at its optimum level. The course is structured using a real world case study that represents typical issues Configuration Managers deal with as they begin to implement the Configuration Management Process using BMC Atrium.
Course Duration: 5 days
Recommended Prerequisites:
BMC Remedy AR System 7.x: Administering - Part 3
ITIL® Foundation Certification
Full Description
Required Prerequisites:
Registration for: BMC Remedy AR System 7.x: Administering - Part 1 (WBT)
And
Registration for: BMC Remedy AR System 7.x: Administering - Part 2
And
Registration for: BMC Atrium CMDB 2.x: Administering - Part 1 (WBT)
Product Id: RSMG-ACM2-0210
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