| This 5-day course immerses students in the practical aspects of the ITIL V3 Service Lifecycle and processes associated with the Service Offerings and Agreements of services and service delivery.
Course Duration: 5 days
Recommended Prerequisites: ITIL V3 Foundation Certificate or ITIL V2 Foundation and V3 Foundation Bridge Certificate
Full Description
Product Id: ITIL-SOAC-0100 |
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