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Catalog
Download the BMC Educational Services Course Catalog.

ITIL® V3: Service Offerings and Agreements Capability Course
This 5-day course immerses students in the practical aspects of the ITIL V3 Service Lifecycle and processes associated with the Service Offerings and Agreements of services and service delivery.

Course Duration: 5 days



Recommended Prerequisites:

   ITIL V3 Foundation Certificate or ITIL V2 Foundation and V3 Foundation Bridge Certificate

 Full Description

Product Id: ITIL-SOAC-0100
  

Schedules