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ITIL® V3: Service Operation Lifecycle Course

This 3-day course immerses students in the overall concepts, processes, policies, and methods associated with the Service Operation phase of the Service Lifecycle. The main focus areas include Service Operation purpose, principles, processes, activities, functions, technology, and implementation considerations.

Course Duration: 3 days

Recommended Prerequisites:
ITIL V3 Foundation Certificate or ITIL V2 Foundation and V3 Foundation Bridge Certificate

Full Description

Product Id: ITIL-SOLC-0100
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