This online course provides ITSM 7.0.x users, managers, administrators, and developers with an overview of the new features and functionality of BMC Remedy ITSM 7.5.
Course Duration: 4 hours
Recommended Prerequisites:
BMC Remedy Service Desk 7.x: Using Incident Management
BMC Remedy Service Desk 7.x: Using Problem Management
BMC Remedy Asset Management 7.x: Using
BMC Remedy Change Management 7.x: Using
BMC Remedy IT Service Management 7.x: Application Administration Essentials
BMC Remedy Service Desk and BMC Remedy Change Management: Administering
BMC Remedy IT Service Management 7.x: Installing and Configuring
BMC Remedy Asset Management 7.x: Administering
Full Description
Product Id: RSMG-SMWN-0750