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BMC Remedy Service Desk 7.5: Using Problem Management (WBT)
This online course provides problem support staff with the information needed to use BMC Remedy Problem Management 7.5 to create and process problem investigations, known errors, and solutions.
Course Duration:
3 hours
Recommended Prerequisites:
User knowledge of the Microsoft Windows GUI (Graphical User Interface)
Full Description
Product Id: RSMG-PMUS-0750
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