| This online course is designed to teach students how to use, configure, and manage BMC Service Desk Express. Students learn how to perform various tasks including creating staff members, defining priority levels, assets and relationships, implementing support actions, and implementing the system administration functions to tailor the SDE application to general and specific business needs.
Recommended Prerequisites:
User knowledge of the Microsoft Windows graphical user interface (GUI)
Full Description
Required Prerequisites:
Registration for: BMC Service Desk Express 9.x: Using (WBT)
Product Id: RSMG-SDA1-0980 |
Schedules |
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