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Catalog
Download the BMC Educational Services Course Catalog.

BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management
This course identifies advanced implementation concepts for BMC Remedy Incident and Problem Management. In this course, participants will build solutions to real world challenges through hands-on interactive activities guided by knowledgeable ITSM consultants and instructors. Potential students must have achieved a passing score (70% or higher) on the BMC Remedy IT Service Management 7.x: Advanced Solutions Core Components Proficiency Exam.

Course Duration: 4 days



Recommended Prerequisites:

   Required Exam (for certification candidates): Achieve passing score (70% or higher) on the BMC Remedy IT Service Management 7.x: Advanced Solutions Core Components Proficiency Exam

 Full Description

Required Prerequisites:
   Registration for: BMC Remedy IT Service Management 7.x: Advanced Solutions Core Components
       And
   Registration for: BMC Atrium CMDB 2.x: Administering - Part 1 (WBT)
       And
   Registration for: BMC Atrium CMDB 2.x: Administering - Part 2
       And
   Registration for: BMC Remedy AR System 7.x: Administering - Part 3
       And
   Registration for: BMC Remedy AR System 7.x: Administering - Part 1 (WBT)
       And
   Registration for: BMC Remedy AR System 7.x: Administering - Part 2
       And
   Registration for: BMC Remedy IT Service Management 7.x: Installing and Configuring
       And
   Registration for: BMC Remedy IT Service Management 7.x: Application Administering Essentials (WBT)

Product Id: RSMG-ASIP-0700
  
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