| This course identifies BMC Service Request Management product features, concepts, roles, and components.
Course Duration: 4 days
Recommended Prerequisites:
BMC Atrium CMDB 2.x: Administering – Part 1 (WBT)
BMC Atrium CMDB 2.x: Administering – Part 2
Full Description
Required Prerequisites:
Registration for: BMC Remedy AR System 7.x: Administering - Part 1 (WBT)
And
Registration for: BMC Remedy AR System 7.x: Administering - Part 2
And
Registration for: BMC Remedy IT Service Management 7.x: Application Administering Essentials (WBT)
And
Registration for: BMC Remedy Service Desk & BMC Remedy Change Management 7.x: Administering
Product Id: RSMG-RMIC-0220
|
Schedules |
|
