| This foundation workshop is designed for BMC Professional Services employees, BMC partner consultants, and customers responsible for implementing BMC Remedy IT Service Management 7.x. Experience with an earlier version of ITSM or ITSP is preferred, but not necessary
Course Duration: 5 days
Recommended Prerequisites:
Recommended: BMC Remedy AR System 7.x: Administering – Part 3. Experience with an earlier version of ITSM or ITSP is preferred, but not necessary
Full Description
Required Prerequisites:
Registration for: BMC Remedy AR System 7.x: Administering - Part 1 (WBT)
And
Registration for: BMC Remedy AR System 7.x: Administering - Part 2
And
Registration for: BMC Remedy IT Service Management 7.x: Application Administering Essentials (WBT)
And
Registration for: ITIL® V3: Foundation
And
Registration for: BMC Atrium CMDB 2.x: Administering - Part 1 (WBT)
And
Registration for: BMC Atrium CMDB 2.x: Administering - Part 2
Product Id: RSMG-SMIC-0700
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Schedules |
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