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BRD 7 -S - Building Basic Routing Strategies 7 - Self Study
BRD-V 7 - Building Basic Routing Strategies Designer 7 - online
CCP 8-USE-VC - Using Genesys Administrator and CC Pulse+ 8 for Real Time Reporting - virtual classroom
CCP8-USE-S Using CCPulse+ and Genesys Administrator for Real Time Reporting - Self Study
CCS 7 - S Configuring and Monitoring a Contact Center with CCPulse+ 7 - Self Study
CMS 7 - S Outbound Campaign Management 7 - Self Study
COMV8-DEV-ILT - Composer 8 for Voice Applications
FRI 7 - S Framework 7 Installation - Self Study
FRO 7 - S Framework Overview 7 - Self Study
FWK 8-DPL-ILT -Framework 8 Deployment
FWK 8-DPL-VC-Framework 8 Deployment - virtual classroom
FWK 8-FND-ILT -Framework 8 Foundation
FWK 8-FND-VC-Framework 8 Foundation - virtual classroom
FWK8-DPL-S Framework 8 Deployment - Self Study
FWK8-FND-S -Framework 8 Foundation - Self Study
FWK8-PUP-S Framework 8 Product Update - Self Study
GCPS8-CORE8 Genesys Core Solution 8 Presales Exam (60)
GCPS8-IP8 Genesys IP 8 Presales Exam (90)
GCPS8-WFO8 Genesys Worforce Optimization 8 Presales Exam (90)
GII8-DEV-VC - Genesys Interactive Insights Report Development - virtual classroom
GOP 7 - S Operating Genesys Voice Platform 7 - Self Study
GVO 7 - S Genesys Voice Platform 7 Overview - Self Study
GVO-V 7 - Genesys Voice Platform Overview 7 - online
GVP8-DPL-S Genesys Voice Platform 8 Deployment - Self Study
GVP8-FND-S Genesys Voice Platform Foundation - Self Study
GVP8.1-DPL-ILT - Genesys Voice Platform 8.1 Deployment
GVP8.1-FND-ILT - Genesys Voice Platform 8.1 Foundation
IP8-TPRE Genesys IP Solution 8 Technical Presales
iWD 8-DPL-ILT - intelligent Workload Distribution 8 Deployment
OCC 8-DPL-ILT - Outbound Contact 8 Deployment
OCC 8-FND-ILT - Outbound Contact 8 Foundation
OCC 8-OPB-ILT - Operating Outbound Contact 8
OCC8-FND-S Outbound Contact Foundation - Self Study
OCC8-OPB-S Operating Outbound Contact 8 - Self Study
OCI 7 - S Genesys Outbound 7 Installation - Self Study
RAD 7 - Advanced Reporting Design 7
RPO 7 - S Genesys Reporting Overview 7 - Self Study
RPO-V 7 - Genesys Reporting Overview 7 - online
RTO 7 - S Genesys Routing Overview 7 - Self Study
RTO-V 7 - Genesys Routing Overview 7 - online
SIP8.0-DPL-ILT - Genesys SIP Server Deployment 8
SIP8.0-FND-ILT - IP Product Foundations 8
WFM8-BOV-VC - Workforce Manager Business Overview 8 - virtual classroom
WFM8-OPT-S Configuring, Forecasting and Scheduling in Workforce Manager 8 - Self Study
WFO8-TPRE Genesys Workforce Optimization Solution 8 Technical Presales
WFP 7 - S Configuring, Forecasting and Scheduling with Workforce Manager 7 - Self Study

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