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BMC Remedy IT Service Management 7.5: Administering - Part 2
This course provides BMC Remedy ITSM 7.5.x administrators with the concepts and hands-on experience to incorporate best practices when administering the BMC Remedy ITSM 7.5.x applications, including BMC Remedy Service Desk (Incident Management and Problem Management), BMC Remedy Change Management (including the Release Management module), and BMC Remedy Asset Management. Using a workshop environment, group discussions, and scenario-based guided lab exercises, participants analyze, determine, and perform the necessary steps to administer BMC Remedy ITSM 7.5.x applications to support the corresponding business processes.

Course Duration: 5 days
Required Prerequisites:
   Registration for: BMC Remedy Service Desk 7.5: Using Incident Management (WBT)
       And
   Registration for: BMC Remedy Service Desk 7.5: Using Problem Management (WBT)
       And
   Registration for: BMC Remedy Asset Management 7.5: Using (WBT)
       And
   Registration for: BMC Remedy Change Management 7.5: Using (WBT)
       And
   Registration for: BMC Remedy IT Service Management 7.5: Administering - Part 1 (WBT)
       And
   Registration for: BMC Remedy AR System 7.5: Foundation - Part 1 (WBT)

Product Id: RSMG-ITA2-0750

Course Type: Instructor-Led Classroom
15-Feb-10 - 19-Feb-10
09:00 AM - 05:00 PM Pacific Time (US & Canada)

Seats Left 12
BMC - San Jose, CA  Course Details
Course Fee: $3,250.00 (USD)

Course Type: Instructor-Led Classroom
22-Feb-10 - 26-Feb-10
09:00 AM - 05:00 PM Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
2:00AM - 10:00AM Central Time (US & Canada)

Seats Left 2
Cirquent - Vienna, AU  Course Details
Course Fee: €3,250.00 (EUR)

Course Type: Instructor-Led Classroom
08-Mar-10 - 12-Mar-10
09:00 AM - 05:00 PM "(GMT+08:00) Beijing, Chongqing, Hong Kong, Urumqi"

Seats Left 10
BMC - Beijing, CN  Course Details
Course Fee: $3,250.00 (USD)

Course Type: Instructor-Led Online
08-Mar-10 - 12-Mar-10
09:00 AM - 05:00 PM Central Time (US & Canada)

Seats Left 10
BMC - Online - Americas (GMT-06:00)  Course Details
Course Fee: $3,250.00 (USD)

Course Type: Instructor-Led Classroom
08-Mar-10 - 12-Mar-10
09:00 AM - 05:00 PM Brussels, Copenhagen, Madrid, Paris

Seats Left 8
Materna - Roskilde, DK  Course Details
Course Fee: €3,000.00 (EUR)

Course Type: Instructor-Led Classroom
21-Mar-10 - 25-Mar-10
09:00 AM - 05:00 PM Cairo
2:00AM - 10:00AM Central Time (US & Canada)

Seats Left 9
BMC - Amman, JO  Course Details
Course Fee: $2,950.00 (USD)

Course Type: Instructor-Led Classroom
22-Mar-10 - 26-Mar-10
09:00 AM - 05:00 PM "(GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London"

Seats Left 11
BMC - Egham, UK  Course Details
Course Fee: £2,250.00 (GBP)

Course Type: Instructor-Led Classroom
22-Mar-10 - 26-Mar-10
09:00 AM - 05:00 PM Central Time (US & Canada)

Seats Left 14
Column Technologies - Dallas, TX  Course Details
Course Fee: $3,250.00 (USD)

Course Type: Instructor-Led Online
05-Apr-10 - 09-Apr-10
09:00 AM - 05:00 PM Central Time (US & Canada)

Seats Left 16
BMC - Online - Americas (GMT-06:00)  Course Details
Course Fee: $3,250.00 (USD)

Course Type: Instructor-Led Classroom
12-Apr-10 - 16-Apr-10
09:00 AM - 05:00 PM "(GMT+02:00) Harare, Pretoria"

Seats Left 10
African Legend Indigo - Bryanston, ZA  Course Details
Course Fee: $1,400.00 (USD)

Course Type: Instructor-Led Classroom
12-Apr-10 - 16-Apr-10
09:00 AM - 05:00 PM Canberra, Melbourne, Sydney

Seats Left 12
BMC - Sydney, AU  Course Details
Course Fee: $3,250.00 (AUD)

Course Type: Instructor-Led Online
19-Apr-10 - 23-Apr-10
09:00 AM - 05:00 PM Central Time (US & Canada)

Seats Left 18
BMC - Online - Americas (GMT-06:00)  Course Details
Course Fee: $3,250.00 (USD)

Course Type: Instructor-Led Classroom
19-Apr-10 - 23-Apr-10
09:00 AM - 05:00 PM Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
2:00AM - 10:00AM Central Time (US & Canada)

Seats Left 8
Cirquent - Vienna, AU  Course Details
Course Fee: €3,250.00 (EUR)

Course Type: Instructor-Led Classroom
03-May-10 - 07-May-10
09:00 AM - 05:00 PM Eastern Time (US & Canada)

Seats Left 16
BMC - McLean, VA  Course Details
Course Fee: $3,250.00 (USD)

Course Type: Instructor-Led Classroom
10-May-10 - 14-May-10
09:00 AM - 05:00 PM Central Time (US & Canada)

Seats Left 14
Column Technologies - Downers Grove, IL  Course Details
Course Fee: $3,250.00 (USD)

Course Type: Instructor-Led Online
17-May-10 - 21-May-10
09:00 AM - 05:00 PM Central Time (US & Canada)

Seats Left 15
BMC - Online - Americas (GMT-06:00)  Course Details
Course Fee: $3,250.00 (USD)

Course Type: Instructor-Led Classroom
Language: French
17-May-10 - 21-May-10
09:00 AM - 05:00 PM Brussels, Copenhagen, Madrid, Paris

Seats Left 9
BMC - Paris, FR  Course Details
Course Fee: €2,750.00 (EUR)

Course Type: Instructor-Led Classroom
17-May-10 - 21-May-10
09:00 AM - 05:00 PM Brussels, Copenhagen, Madrid, Paris

Seats Left 8
Materna - Roskilde, DK  Course Details
Course Fee: €3,000.00 (EUR)

Course Type: Instructor-Led Classroom
24-May-10 - 28-May-10
09:00 AM - 05:00 PM Brussels, Copenhagen, Madrid, Paris

Seats Left 10
BMC - Madrid, ES  Course Details
Course Fee: €2,250.00 (EUR)

Course Type: Instructor-Led Classroom
07-Jun-10 - 11-Jun-10
09:00 AM - 05:00 PM Pacific Time (US & Canada)

Seats Left 18
BMC - San Jose, CA  Course Details
Course Fee: $3,250.00 (USD)

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