Event Information

Professional Development Workshops

October 19 & October 20 The Professional Development Workshops provide attendees with an intense, in-depth, six-hour session on specific topic areas. Led by leaders in their respective fields, these interactive sessions consistently receive an average of 4.6 on a 5-point scale in the areas of value and applicability. Our Sunday workshop offerings focus on two of the industry’s hottest topics: Web 2.0 and leadership development for management. Monday’s workshops cover a variety of areas that include customer support, customer satisfaction, knowledge management, and creating business value. All sessions begin at 8 a.m., include lunch, and conclude at 2 p.m. The topics for these workshops were chosen based on overall feedback from our members.

AFSMI CONFERENCE AND/OR WORKSHOP CANCELLATIONS received by September 30, 2008 will be refunded less a $250 per person administration fee. No refunds will be given after September 30, 2008. Registrants who elect to cancel their conference and/or Workshop attendance are responsible for cancelling their own travel and hotel reservations. To cancel, call 866-686-8948 or email info@afsm-winningstrategies.com.